Flight Mode

Flight mode is our signature product.

It's been built to find answers fast and get teams aligned so everyone is working on the same page. (We come in to add value to your team, not replace them!)

We have spent months reviewing decades of experience and what we know: this process gets the best results by far.  It's split into 2 parts - you get the initial work and then ongoing support for the following 10 months.

We find out what’s really going on before you spend more money fixing what you think is the problem. 

We explore and map what is actually happening across your business. 

It’s a 4-6 week deep dive into the gap between what you think is going on, what your people think is happening, what your customers experience and what’s actually happening. 

We uncover different perspectives, separate facts from opinions, interpretations from expectations, and identify the patterns, contradictions and places where value is leaking.

• The Truth - what’s really happening - named.
• The Tensions - where are things getting stuck. 
• The Opportunities - Where value is being lost
• The Choices - What you should do next. 

At the end of Flight Mode, you have a shared picture of what is really happening, clarity about what needs to change and a prioritised map for moving forward.

But we do not hand you the map and disappear. No, don’t worry, we know that is just not a cool thing to do.

Once Pre-Flight is complete, we work alongside you for the following 10 months to Build and Fly.

Across ten structured 2-hour sessions, we help you turn what's been uncovered into changes across the business.

• We record clear agreements against named individuals.
• We establish additional roles that protect and support conversation quality, progress and accountability.
• We review what has happened and not happened, what is getting in the way and what needs to change next.
• We continue to surface new leaks and challenges while identifying where the business can build something stronger and make more noise.

Explore and Map show you what is really happening.

Build and Fly make sure something changes because of it.

That’s Flight Mode from beginning to end.

"This is a game changer for our business"

• Something isn't working, and you can't clearly name it.
• The same decisions keep getting revisited.
• Marketing spend is rising. Impact isn't.
• Your brand has become difficult to explain.
• The business is busy. But it doesn't feel like it's moving.
• AI is creating more sameness and a generic tone of voice

You may already have several solutions in mind but Flight Mode helps you know which problem is actually worth solving.

As we're all about no-bullshit, this is how our pricing works.

Part 1 is a set fee - so you know where you stand- and the prices range from £7,500 - £15,000.

For Part 2, you pay a monthly fee for the 10 months from £800 - £2,000 pcm.

That’s it. Dial our number and let’s talk.