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Most businesses already know something has to change. They just haven't seen the evidence why.

Here it is.

Playing it Safe is a High-Risk Strategy

Graphic showing that 68% of employees globally worry that business leaders deliberately mislead them

68%of employees globally worry that business leaders deliberately mislead them.

49% of workers experience low psychological safety - meaning almost half feel unable to speak up without risk of embarrassment or blame.

Only 19% of frontline employees trust their CEO as a truthful source of information.

Edelman Trust Barometer 2025 · 33,000 respondents · 28 countries

Frontline Employee Trust in CEOs, Edelman Trust at Work 2024. Graphic showing that only 19% of front

Only 19% of frontline employees trust their CEO as a truthful source of information.

49% of workers experience low psychological safety - meaning almost half feel unable to speak up without risk of embarrassment or blame.

Only 19% of frontline employees trust their CEO as a truthful source of information.

Edelman Trust Barometer Special Report: Trust at Work · 2024

Psychological Safety at Work. Graphic showing that 49% of workers experience low psychological safet

49% of workers experience low psychological safety - meaning almost half feel unable to speak up without risk of embarrassment or blame.

49% of workers experience low psychological safety - meaning almost half feel unable to speak up without risk of embarrassment or blame.

49% of workers experience low psychological safety - meaning almost half feel unable to speak up without risk of embarrassment or blame.

APA Work in America Survey · 2024 · based on Edmondson's framework

"In many cases, employees choose the safe response of silence, withholding input that could be valuable to others, or thoughts they wish they could express."


Source: Frances J. Milliken and Elizabeth Wolfe Morrison · Shades of Silence · Harvard Business Review

Most leaders think their people trust them! Really?

Brand Trust and Purchasing Behaviour. Graphic showing that 71% of UK consumers demonstrate trust in

71% of UK consumers demonstrate trust in a brand by making more purchases - trust converts directly into commercial value.

73% say their trust in a brand increases when it authentically reflects real culture. Only 27% respond to product focus alone.

73% say their trust in a brand increases when it authentically reflects real culture. Only 27% respond to product focus alone.

Adobe UK Consumer Trust Study · 2024

Graphic showing that 73% of people say their trust in a brand increases when it authentically reflec

73% say their trust in a brand increases when it authentically reflects real culture. Only 27% respond to product focus alone.

73% say their trust in a brand increases when it authentically reflects real culture. Only 27% respond to product focus alone.

73% say their trust in a brand increases when it authentically reflects real culture. Only 27% respond to product focus alone.

Edelman Trust Barometer Special Report: Brand Trust · 2025

Brand Trust and Willingness to Pay More.Graphic stating that 87% of consumers say they will pay more

87% of consumers say they will pay more for products from a brand they genuinely trust.

73% say their trust in a brand increases when it authentically reflects real culture. Only 27% respond to product focus alone.

87% of consumers say they will pay more for products from a brand they genuinely trust.

Capital One Shopping Research · Branding Statistics · 2024

"Interpersonal risk translates directly into business risk. When employees are afraid to speak up, insights are missed, preventable mistakes go unchecked, and innovation is lost."


Source: Amy Edmondson · Harvard Business Impact Partners' Meeting · 2025

Sameness is drift with better branding

Cultural Vibrancy and Brand Growth. Graphic stating that culturally vibrant brands can grow six time

6x faster growth for brands with cultural vibrancy - brands that are distinctive, present and emotionally relevant to their audience.

6x faster growth for brands with cultural vibrancy - brands that are distinctive, present and emotionally relevant to their audience.

6x faster growth for brands with cultural vibrancy - brands that are distinctive, present and emotionally relevant to their audience.

Kantar BrandZ · 2025

Graphic stating that brands which consistently deliver on their promise across every touchpoint achi

3.5 revenue growth for brands that consistently deliver on their promise across every touchpoint versus those that do not.

6x faster growth for brands with cultural vibrancy - brands that are distinctive, present and emotionally relevant to their audience.

6x faster growth for brands with cultural vibrancy - brands that are distinctive, present and emotionally relevant to their audience.

Forrester Global Total Experience Score Rankings · 2025

Graphic stating that businesses with a cohesive, recognisable brand identity see an average 23% incr

23% average revenue increase for businesses with a cohesive, recognisable brand identity versus those without.

6x faster growth for brands with cultural vibrancy - brands that are distinctive, present and emotionally relevant to their audience.

23% average revenue increase for businesses with a cohesive, recognisable brand identity versus those without.

Energy and Matter Branding Statistics · 2024

"Distinctiveness is a brand showing up as itself."


Byron Sharp · Professor of Marketing Science · Ehrenberg-Bass Institute

Silence is the proof of fear

Employee Voice and Performance. Graphic stating that employees who feel heard are 4.6 times more lik

74% of employees don't feel their voice is heard at work. Employees who feel heard are 4.6 times more likely to feel empowered to perform their best work.

62% of employees globally are not engaged. 15% are actively disengaged. Most of them are not leaving. They are staying and doing the minimum. The silence that is costing your business is not coming from people who have left.

Google Project Aristotle - studied 250 attributes across 180 teams over 2 years, and they found the high-performing teams were the ones with the greatest psychological safety.

Source: Salesforce - State of the Connected Customer, 2022. Based on a survey of over 17,000 consumers and business buyers globally.

Psychological Safety as the Leading Driver of Team Effectiveness. Graphic explaining that Google’s P

Google Project Aristotle - studied 250 attributes across 180 teams over 2 years, and they found the high-performing teams were the ones with the greatest psychological safety.

62% of employees globally are not engaged. 15% are actively disengaged. Most of them are not leaving. They are staying and doing the minimum. The silence that is costing your business is not coming from people who have left.

Google Project Aristotle - studied 250 attributes across 180 teams over 2 years, and they found the high-performing teams were the ones with the greatest psychological safety.

Psychsafety.com 

Global Employee Disengagement. Graphic showing that 62% of employees globally were not engaged and 1

62% of employees globally are not engaged. 15% are actively disengaged. Most of them are not leaving. They are staying and doing the minimum. The silence that is costing your business is not coming from people who have left.

62% of employees globally are not engaged. 15% are actively disengaged. Most of them are not leaving. They are staying and doing the minimum. The silence that is costing your business is not coming from people who have left.

62% of employees globally are not engaged. 15% are actively disengaged. Most of them are not leaving. They are staying and doing the minimum. The silence that is costing your business is not coming from people who have left.

Gallup’s State of the Global Workplace: 2025 report

"Anyone's voice at any time can be mission-critical."


Amy Edmondson, Harvard Business School

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